Last Updated: 8th April 2026
Website: https://kocycle.com/

1. Introduction

Welcome to KOcycle (“we,” “our,” or “us”).

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://kocycle.com/ (the “Website”).

By using our Website, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

• Name
• Email address
• Phone number
• Billing and shipping address
• Any information submitted through contact forms, booking forms, or account registration

2.2 Information Automatically Collected

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Provide and manage our products and services
• Respond to inquiries and customer service requests
• Send order confirmations and service updates
• Improve our Website and user experience
• Send marketing communications (where you have opted in)
• Comply with legal obligations

4. Marketing Communications

We will only send marketing communications where:

• You have given clear consent; or
• You are an existing customer and we are marketing similar services

You can withdraw consent at any time by:

• Clicking ‘unsubscribe’ in emails
• Contacting us directly

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enable Website functionality
• Analyse traffic and usage
• Improve user experience

You can control cookie settings through your browser preferences or our cookie banner.

6. Sharing Your Data

We may share your personal data with:

• Hosting providers
• IT and website service providers
• Marketing and analytics providers
• Legal or regulatory authorities (if required by law)

We do not sell your personal data.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Restrict or object how we process your data
• Request transfer of your data to another service provider
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at:
Email: marketing@kocycle.com

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 18, and we do not knowingly collect data from children.

12. International Data Transfers

If you are accessing our Website from outside the country in which we operate, your information may be transferred to and processed in other countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The ‘Last Updated’ date at the top will reflect any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Website: www.kocycle.com
Email: marketing@kocycle.com
Address: Unit 2 & 7D, Lakes Industrial Estate, Braintree CM7 3RU